Returns & Exchanges
We take pride in the craftsmanship of our boots and want to ensure you find the perfect fit. If you are not completely satisfied with your purchase, we accept returns and exchanges on unworn, brand-new items within 30 days of delivery.
Verify Eligibility
Ensure your boots are in original, unworn condition with no creasing on the uppers or wear on the outsoles, and include all original packaging.
Initiate Request
Visit our online returns portal with your order number and email address to select whether you would like an exchange, store credit, or a refund.
Package and Ship
Securely pack your boots in the original shipping box and attach the prepaid shipping label provided via our returns portal.
Inspection and Processing
Once our workshop receives and inspects your return to confirm it meets our quality standards, we will process your refund or ship your replacement pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing